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Question and Answers

Does Wilsonart test all the various formulations used to create every disinfectant brand on the market?

Wilsonart tests the sensitivity of our material surfaces to the basic chemistry used in four disinfectants (Clorox Healthcare Bleach Germicidal Cleaner, OXIVIR® TB, Virex II 256 and Expose II 256). Note: Specific concentrations used for testing may differ from those used in various commercial disinfectants available on the market.


What are the most popular types of chemical disinfectants used in the healthcare environmental services department?

The most popular types of chemical disinfectants are hypochlorite based disinfectants (i.e., Clorox Healthcare Bleach Germicidal Cleaner), Accelerated Hydrogen Peroxide based disinfectants: (i.e., OXIVIR® TB), Quaternary Ammonium Salt based disinfectants: (i.e., Virex II 256), and Phenol/Chlorophenol based disinfectants: (i.e., Expose II 256).


Can your Solid Surface product be used for signage?

Yes!  Our Solid Surface materials are often used for interior signage.  In fact, several of our designs are translucent and may be backlit to produce an illuminated effect.  We do recommend our materials for interior use only.


Is it possible to develop a custom color for Solid Surface?

Yes! Sometimes you need just the right color to make your design complete and Wilsonart can make that happen. Keep in mind, custom colors will have a higher cost and extended lead times.  Time also needs to be factored in for proofing in order to ensure complete satisfaction with the color prior to actual production. Please contact your local Wilsonart Representative or Customer Service at 800-433-3222 to discuss your specific needs.


Can Wilsonart cut Solid Surfacing at the hotel site?

Yes!  However, on-site fabrication and installation would need to be performed by a certified Wilsonart Fabricator/Installer. For a list of certified fabricators in your area, please contact your local Wilsonart Representative or Customer Service at 800-433-3222.


Does Wilsonart have a blank top Solid Surface or Quartz program?

Yes. We currently offer a blank top Solid Surface program with plans to launch a Quartz program in 2nd quarter, 2017. Please contact your local Wilsonart Representative or Customer Service at 800-433-3222 to discuss your specific needs.


What are my options for fabricating TFL globally?

TFL globally-matched finishes are not offered at this time.


How can Wilsonart help me make sure that what is manufactured in the U.S. matches what is manufactured in Asia?

Matching material from the U.S. and Asia can pose a challenge due to differences in production methods and finish availability.  Wilsonart and customers can proactively source sample material from the various global units to ensure the closest match possible. Please contact your local Wilsonart Representative or email us at Hospitality@Wilsonart.com to discuss your specific needs.


Are Wilsonart® HPL designs & finishes available globally?

Yes and no. Wilsonart® HPL designs can be accessed globally as our locations share the same design offering and can service accounts by sourcing paper from other units.  As for finishes, most global locations have their own market-specific finishes so our ability to match finishes globally is limited. Please contact your local Wilsonart Representative or email us at Hospitality@Wilsonart.com to discuss your specific needs. 


Is Wilsonart® Quartz and Solid Surface available globally?

Yes and no. Our Quartz product is currently only distributed in North America.  However, we do have the ability to ship single fabricated projects to other countries on a case-by-case basis.  Our Solid Surface is available globally and is quoted based on freight, tariffs, and cost to serve each geographic market. Please contact your local Wilsonart Representative or email us at Hospitality@Wilsonart.com to discuss your specific needs.


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